In fulfilling its mandate of providing medical laboratory services to all state healthcare facilities as well as private clients in Namibia, NIP ensures that the quality of services provided to all its valued customers is of high standard. To that effect, NIP has implemented a formal Quality Management System based on the International Quality Standard, ISO 15189: Medical Laboratories-Requirements for Quality and Competence. To date six NIP laboratories achieved International Accreditation to ISO 15189 through the South African National Accreditation Services (SANAS) namely:

  1. Windhoek Reference Laboratory (Core Laboratory & Molecular Diagnostic Unit)
  2. Kututura Laboratory
  3. Rundu Regional Laboratory
  4. Keetmanshoop Laboratory
  5. Rundu Private Laboratory
  6. Windhoek Laboratory

Accreditation is the process of providing recognition to an organization for its competence in performing specific tasks.  It involves the assessment by an independent and certified accreditation body of technical competence of an organization in providing conformity assessment services. The achievement of International accreditation by NIP laboratories is clear testimony that the quality of services rendered are of an international standard comparable to any other highly regarded market players anywhere in the world. By using our services all customers (Doctors and patients) can therefore be assured of quality at all times.

Indeed, it is at NIP, “Where commitment Matters and Quality Prevails”.